Privacy Policy
Security of Personal Information
At Tony & Mark’s Catering, we are committed to protecting your privacy. You may browse our website without providing any personal information, and you will remain anonymous throughout your visit unless you choose to share your details with us. Tony & Mark’s supports the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth), which set clear standards for the collection, use, access, storage, and disclosure of personal information. More information about Australian privacy law can be found at www.oaic.gov.au. While we take reasonable steps to protect the personal information you provide, please note that no data transmission over the internet can be guaranteed as completely secure. Any information transmitted to us is done so at your own risk. Once received, we take all reasonable precautions to safeguard your information.
Collection and Use of Personal Information
When you place an order, subscribe to our newsletter, or contact us through the website, we may collect personal details such as your name, email address, phone number, and delivery address. This information helps us:
- Process and deliver catering orders and related services
- Provide customer support and respond to your enquiries
- Send updates, special offers, or promotional information (if you opt in)
- Improve our website, products, and services
You can unsubscribe from our communications at any time by following the instructions in our emails or contacting us directly.
Cookies
We use cookies to enhance your experience on our website by tracking usage patterns and improving functionality. Cookies do not personally identify you but recognise your computer or device. You can set your browser to notify you when a cookie is being used, giving you the option to accept or reject it.
Disclosure of Personal Information
We will not sell or share your personal information with third parties unless required by law or necessary for order fulfilment. We may share limited information with trusted service providers who assist in operating our catering platform or delivering services, provided they agree to maintain strict confidentiality and comply with privacy regulations.
We may disclose personal information if:
- We notify you of the intended use and you do not object
- We are required by law or believe it necessary to assist law enforcement or public authorities
- It is necessary to protect our legal rights, property, or safety, or that of our customers
Accessing and Updating Your Information
You may request access to the personal information we hold about you at any time. If your details are incorrect, you can ask us to correct, update, or delete them, unless we are required by law to retain them. To request access or updates, please contact us at [email protected]
Handling Emails and Communications
We will preserve the content of any email or correspondence you send us if required by law. Emails may be monitored for troubleshooting, maintenance, or security purposes if abuse or misuse is suspected.
Changes to This Policy
Tony & Mark’s may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. The latest version will always be available on our catering website.
